Frequently Asked Questions

What services do you offer?

We provide WASH, FOLD & DELIVERY services tailored for busy families and businesses.

You can choose our Done in 24 Next Day Service or Done in 48 Laundry House Signature Service

How does the pickup & delivery process work?

At Laundry House, we’ve made laundry day effortless. Here’s what you can expect:

  1. Bag It Up 🧺
    On your chosen pickup day, place your laundry in 13-gallon bags by your front door before noon.

  2. We’ll Swing By 🚐
    Our team arrives between 12–5 PM to collect your bags — no need to be home. We’ll text you as soon as your laundry is picked up.

  3. Weigh + Confirm ⚖️
    Once we receive your laundry, we’ll weigh it and send you your total by text, along with your delivery window.

  4. Fresh, Folded, Delivered
    By the next day (if Next Day service is chosen OR in 48 hours) at 5 PM, your laundry is back at your door — fresh, folded, and ready to put away. We’ll send you a final text with a link to pay via Zelle or Venmo.

Because at Laundry House, laundry isn’t just handled… it’s handled beautifully.

Can you pickup from Businesses?

YES! We help many businesses and will quote you a price for your needs.

What areas do you serve?

We proudly serve various East Valley locations including Chandler, Gilbert, Phoenix, Scottsdale, Arcadia, Paradise Valley, and Mesa

What products do you use?

We offer many Detergent Options to suite your preferences. The standard is TIDE.

BUT You may upgrade to:

🖤 The Laundress – Elevated laundry care with timeless sophistication.

🤍 Dirty Labs – Clean science. Nontoxic, biobased, hypoallergenic — safe for skin, babies, and pets.

💚 Nellie’s – Unscented and eco-friendly for a pure, sustainable clean.

💗 Noodle & Boo – Gentle enough for baby, luxurious enough for you.

*click on product names to learn more

Do you pickup from Hotels?

Phone # 602-879-5261

Email: hello@laundryhouseaz.com

How do I place an order?

Yes! an additional $10 pickup charge applies